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Pricing and Billing
Do I have to pay sales tax?
  No, our company is located in Bend, Oregon and our state does not currently have a sales tax.
I have a question on my charges.
  If you have an account on our site, click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  If you have an account on our site, click the "My Account" link at the top right hand side of our site to print invoices or contact customer service and we can email you another copy.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).